Mobile services down

Incident Report for interfone

Resolved

This incident has been resolved.
Posted Dec 03, 2024 - 12:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2024 - 11:16 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 03, 2024 - 09:08 CET

Investigating

General issue on Telenet & Base network.
Voice, SMS and data are impacted since 05h30 for all subscribers.
Support teams are investigating with the highest priority.
Posted Dec 03, 2024 - 05:45 CET
This incident affected: Magic SIM.